FAQS

There are many tea brands out there, but why should you try We Spill The Tea? In short, we worked hard to do things right. We don't cut corners and make sure our tea is a good choice for you and a good choice for the planet. With USDA certified organic ingredients in every tea blend, you can trust you are getting the best quality tea with every sip. Additionally, our brand is based on sustainability and all of the packaging is either plant-based, biodegradable or made with FSC certified paper (no plastic ever) - meaning we deliver an eco-friendly product that is conscious of our environment without sacrificing quality and taste. We hope you love We Spill The Tea as much as we do and appreciate you giving us a try!

A lot of people think some of our packaging is plastic, but we promise you it isn't! Our tea wrappers are made from a material called NatureFlex which is made from plant-based materials (corn starch). Our tea wrapper packaging is actually biodegradable and will biodegrade in about 60 days. No harmful plastics ever!

We Spill The Tea's tea bags are made from a plant-based material called PLA and are designed to be compostable! We also use a cotton string and printed paper tag, no wasteful metal staples here!

We wouldn't have it any other way! Yup, all of We Spill The Tea's teas are certified USDA Organic.

Yes, Yes, and Yes! All of our organic teas are gluten free, GMO free and Kosher. As we are a new brand, we are working on attaining the fancy certifications to add to our box, but you can trust we are!

This varies case by case. A general rule of thumb is that most green teas or black teas contain caffeine, whereas most herbal do not, but check every product's detail page under the 'Our Teas' section for more information!

At the moment, We Spill The Tea only ships domestically within the US. Be sure to join our e-mail mailing list and follow us on social media @wespilltheteaco to stay up to date on all international shipping updates.

If you placed an order, please allow 5 to 8 business days for Economy Shipping and 3 to 4 days for Standard Shipping from the date the order is processed. Please keep in mind Business Days are Monday - Friday. If you have any issues, contact us at customerservice@wespillthetea.com and provide your order number for assistance.

Shipping rates vary between Economy and Standard Shipping and pending the size of your order. Best way to check your rate is to add to cart and view your applicable shipping rate. We always offer free shipping after a purchase of $40 or more!

Easy! E-mail us at customerservice@wespillthetea.com! The more information and detail (order number, teas ordered, photos of issues, etc.) you can provide the better we can help you. We try to respond to all customer service claims within 24 hours - but we are a small business and get backed up from time to time, so please bear with us! We appreciate your business!